Client interview – McAfee Japan

Swiss Life: As a computer security software company, what elements of employee benefits are particularly important for your company’s success and growth?

McAfee Japan:

We put a lot of effort into making employees feel that McAfee is a great place to work. Our benefits are designed to support employees’ financial security. We offer a defined contribution pension system. Originally contributions were only made by the company, but since April this year, employees have also been required to match these contributions. This has led 78% of our employees to make further contributions. We also have an employee stock purchase plan, which is popular.

 Our employees are very self-motivated and hard workers. In HR, we support them to achieve a better worklife balance. We strongly promote Employee Assistance Program (EAP) services, covering areas such as worklife balance, stress management, career development, management skills, and so on. Employees can receive six sessions on one subject for free.

Swiss Life: McAfee has a presence all over the world. For McAfee Japan specifically, what is important to you in setting up your employee benefits?

McAfee Japan:

Japanese society is very family-oriented, so we sometimes need to consider family members as well as the employees themselves. For example, we send a sympathy card and a condolence cash gift on the death of a family member, and a congratulations card and celebration cash gift when employees get married or have a new baby. Japanese people also value teamwork, and in order to promote this, we fund club activities outside work. Our marathon club and go-cart racing club are very active. Members have fun outside work and are able to communicate cross-functionally.

Swiss Life: Does McAfee believe that a well-designed employee benefit package contributes to the attraction and retention of good employees?

McAfee Japan:

McAfee provides security solutions at all levels, which makes us unique in the market. In order to make McAfee the top security vendor in the market, we need to retain good performers and hire talented people.
 Of course a well-designed benefit package will attract and retain good employees.

Swiss Life: Our Network Partner Meiji Yasuda has been working with McAfee Japan to provide insurance solutions for your employees. What is your impression of these? How satisfied are you with the Swiss Life Network team?

McAfee Japan:

The account manager was very professional and proactive from the beginning of the proposal stage. He really listened to our concerns and answered our questions clearly. We switched from our previous vendor to Meiji Yasuda after ten years of partnership with them. I am very pleased that we are partnering with Meiji Yasuda Life/Swiss Life now, especially as Swiss Life is McAfee’s global pooling network.

Swiss Life: What would you like to see from the Swiss Life Network in the future?

McAfee Japan:

It would be good if we could collaborate to plan an event to support our employees. 

                                             Ms Tokiko Tanaka, Human Resources, McAfee Japan

Tokiko Tanaka joined McAfee Japan in 2005, and took up the
opportunity of an international transfer to the UK in 2008. She
spent four and a half years in the UK providing HR services for
the EMEA region. Back in Japan since September 2012, she
handles benefits, compensation, and system-related initiatives.