Criminals  will do all they can to get sensitive information from you. It is important you stay vigilant. If you are unsure whether a communication is legitimate, you should contact us using the details below. We will investigate the matter to help you stay safe from fraud. 


Life insurance fraud

Fraudsters are targeting potential beneficiaries of life insurance policies. They might contact you under a false identity, asking for your bank details, identity card or other personal information. They might tell you they need these details in order to pay you, and they might ask you to pay a handling fee.

If anyone contacts you asking for this information, take the time to speak to us first. A genuine organisation will not pressure you to hand over details or money. 

How to contact Swiss Life securely
Our team will help you protect yourself from fraud. To raise any issues or for more information, please contact  our Compliance department using below contact details from Monday to Friday, 9am to 5pm.

How to send us personal documents
You should only send your personal documents to the following addresses:

Swiss Life (Luxembourg) S.A. 
6 rue Eugène Ruppert
L-2453 Luxembourg
Grand-Duchy of Luxembourg
T: +352 42 39 59 1

Swiss Life (Liechtenstein) AG
Industriestrasse 56
LI-9491 Ruggell
Principality of Liechtenstein
Tel: +423 377 70 00

Swiss Life (Singapore) Pte. Ltd. 
250 North Bridge Road
#37-04 Raffles City Tower
Singapore 179101
Tel: +65 6580 66 80